Category Archives: Government Performance

Federal Workers, Secret Service, Socialism, and Human Nature

Posted on April 27, 2012 | 1 Comment

It’s been a tough couple of months for Federal Workers, active and retired. The horrible judgment shown by managers of the General Services Administration has been exceeded only by the horrible judgment shown by members of the Secret Service and the US military. As is ALWAYS the case, these episodes have produced extreme makeover suggestions for the Federal workforce. Presumptive Republican nominee Mitt Romney has made attacking Federal workers a key plank of his fairness platform. I heard Greta van Susteren this week on her show wonder why Federal workers should EVER need to go to conferences.

Why Indeed!!! It always struck me when I was a member of the Federal workforce that we were the only employees in America expected to be motivated by socialist principles. Quite odd really. Our pay system, which emphasized seniority and paying your dues, was redolent of the best European socialist labor unions. So clearly, federal workers are a special breed of Americans who are completely unaffected by money or rewards. (One feels compelled to ask why not freeze their pay forever?)  And as far as going to conferences, well, clearly, federal workers, unlike employees in private industry, just don’t need to engage in the team-building and broadening activities so favored by private industry. Americans pay for these activities in the same way they pay for government activities–but for private industry these expenses are just part of overhead and not directly charged. (This is one reason why I worry that a single payer system for health care is not practical given the American political culture. We will pay more to private industry much more willingly than we will pay more to government.)

Don’t get me wrong. I’m not justifying anything GSA did in excess of the law or spirit of the government regulations they themselves create. (Hypocrisy has a particularly nasty odor.) But I do take issues with those who see socialism lurking around every corner and yet blithely want to impose these same socialist principles on the Federal workforce.

And now for the second scandal. The horrible behavior of Secret Service officers and US military in Colombia has elicited well-deserved, widespread criticism although the appropriate redresses are not so clear. Some suggest hopefully that the Secret Service should hire more women. Generally I think more gender and diversity balance in all organizations is always a step toward goodness, although I doubt men would think it fair to discriminate against them just because of their sexual organs. The most ridiculous thing I’ve heard is the intimation that somehow this kind of behavior is a function of having President Obama in office or a “lax” Democratic administration. To begin with, the Secret Service Director is a carryover appointee of President Bush.

But more to the point, men travelling away from home in groups have tended to engage in certain behaviors for Millenia. (We will truly have reached an entirely new evolutionary state when such behavior significantly declines, but clearly we ain’t there yet.) Entire genres of fiction and movies have been spawned by such behavior: The Hangover comes to mind. Port cities across the world steel themselves for the visits of naval ships. In fact the oldest profession could not otherwise exist. And then of course there’s pornography–the largest industry on the internet.

I’m not trying to rag on men. My targets are instead the commentators and individuals who like, Captain Renault, claim to be shocked, shocked to find that men behave in such ways. Really?

Last night I tweeted that I distrust Big Government and Big Business. That I believed in individual effort and community. And that people tend toward both goodness and bad decision-making.

Government and business will continue to make mistakes and bad decisions because both are built on the same raw material: humans. That’s why community standards and individual efforts both play a role in shaping societies and nations.

Such is life.

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Posted in Government Performance, linkedin, Nature of Federal Workers, Organizational Dynamics

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Useful Tactics for Rebel Managers

Posted on March 29, 2012 | Leave a comment

Another redirect to Rebelsatwork.com but I’m hopeful I’ll have some new RecoveringFed content up soon. Meanwhile, if you’ve ever wondered why being a rebel is just like being an NFL running back, then read here.

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Posted in Change, Diversity, Government Performance, Innovation, Leadership, linkedin, Organizational Dynamics, Rebels/Heretics

America’s Government: the Worst of Both Worlds

Posted on July 29, 2011 | Leave a comment

What’s wrong with America’s government? Essentially we have evolved into a leaderless Parliamentary system, which is the worst of both worlds.

I had an extended conversation today with two individuals who are expert practitioners of American politics. I can’t say anything more specific but they know from personal experience of what they spoke. And they made the above point. Over the last two decades or so, the two parties in Congress have become ideologically fixated so there is no longer a real possibility of compromise. The most liberal of Republican members is too conservative for the Democrats and the most conservative Democrat is too liberal for the Republicans. This wasn’t always the case. The House and Senate that Baby Boomers remember, during the 1970s and 80s, witnessed a few if not several dozen Republicans and Democrats who would routinely support the other party on certain legislative issues. This just doesn’t happen anywhere near as often any more.

What essentially caused this shift? Gerrymandering districts so they are safe seats is one reason. Another is the fact that the social divide between urban/coastal America and the center of the country has become starker over the last few years. But the policies of Congressional leaders have also contributed. Check out this Washington Post story from 2004 on Dennis Hastert declaring that legislation would only be brought forward if a majority of the majority party supported it–a philosophy that inherently prevents compromise and disrespects bipartisanship.

Parliamentary systems work because the leader of the majority party becomes the Prime Minister. No compromise is necessary because you always have the votes. Of course, our system doesn’t work that way. The President is elected separately and has almost no ability to influence the actions of an ideologically fixated opposition party, which sometimes is also a majority party. (And of course the President’s own party is ideologically fixated.)

So there you have it. Compromise becomes almost impossible because for compromise to work best you need the Democratic and Republican Parties to have some overlapping political territory. The end game right now is about scrambling to have the Senate and House pass separate bills so that the two can be resolved in Conference, where some compromises are possible. But even this maneuver may become less feasible over time if Congress continues to polarize.

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Posted in Democracy, Government Performance, Leadership, linkedin

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A Political Statement, of Sorts

Posted on April 17, 2011 | 1 Comment

This morning I wrote back to a friend who had asked me what I was up to these days. This particular friend, whom I haven’t seen in 20 years probably, is very interested in politics of the conservative spectrum and so I wrote a rather long paragraph that connected my interest in social media to my political views, such as they are. After rereading, I’m resposting here. Parentheticals represent text I added here but were not part of my original email response.

“…I have over the years developed a very small brand as a senior government executive who really believes in social media and the need to reconceptualize the concept of work. And let me tell you…I really believe in the transformative power of what these technologies achieve, which is effective connectivity between people, effective enough to let people self-organize to do important things together without the need for government or some other artificial authority. When I was in college 35 years ago it struck me that government was essentially “middleware” in human society–that conviction has never left me–so in that sense I am definitely not a liberal (at least not as it is understood today.) (The idea that government is something humans created to deal with transactions they could not otherwise handle themselves did actually invade my head at some point during my undergraduate years at Catholic University, where I majored in Comparative Government. I couldn’t at all imagine how humans could or what would allow us to thrive without government, but I developed the conviction that we would in fact evolve to this point. In the work context, managers fill that government role, and I similarly think social work, social business, networked work–pick the term you think least inadequate, will change the role of managers. Instead of controlling the work of individuals, they will transition to monitoring the health of the business network.)

(Although this view would seem to place me at the conservative end of the political spectrum), I am extremely turned off by the ethnoracist/xenophobic beliefs of some “conservatives”–not all. Some of the anti-intellectual bent is also a turn-off; I don’t care what they say, Ayn Rand was not the acme of intellectual achievement in the 20th century. I think perhaps I might vote for Carl Reiner, P.G. Wodehouse, or Preston Sturges! I am almost equally turned off by the elitist views of many liberals–not all. So I find myself not really represented by any political party, which would bother me more if it weren’t for the case that I think there are much more important things to spend energy on than partisan politics. My essential political/philosophical conviction is belief/faith/trust that human society still has a lot of upside potential–so in that respect I call myself progressive. I tire very quickly of individuals who have a kneejerk reaction against any new idea. My bias definitely is to be much more tolerant of individuals who are enthusiastic about the new.”

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Posted in Change, Collaboration, Democracy, Future Thinking, Government Performance, Innovation, linkedin, Social Change, Social Networks

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We the People

Posted on February 19, 2011 | 1 Comment

Four tweets I posted this morning in search of a blog:

“About 500 years after government as social institution achieved full operational mode, the socials themselves are having buyers regret.” It’s not easy to assign a date for when modern government began, but the 17th century, with its scientific revolution, the long reign of Louis XIV, and Europe’s expansion in earnest into the Western Hemisphere seems as likely a spot as any. During that century, you still had strong allegiance to the theological justification for government, divine right of kings and all that rot, but philsophers in the 18th century began to react by asserting some essential human rights.

“Governments, i.e. Functionaries, think themselves separate from and above people and groups. Au contraire Govt is below both, their creation.” It’s hard to resist thinking, if you’re a senior Government official, that you have somehow attained a higher level that the average Jane. (I know. I was one of dem for almost ten years!) And without you even realizing really, you begin to treat laws and regulations as if they are the primary source. WHICH IS LIKE REALLY WRONG!! Laws and regulations are secondary and tertiary sources: the primary source in democratic societies is the will of the people. My time in government taught me there really is no such thing as bureaucracy. Instead, what really happens is that we all become Bureaucrats. Bureaucrats worship false Gods.

Even in dictatorshps, government survives in large part on the consent of the governed. The people find it difficult to generate enough willpower and fortitude to overthrow it. (What we saw in Egypt was an inspiring example of what happens when the people do in fact get their Motivation going.) I don’t mean in any way to criticise individuals or blame the victims. I doubt I could be so courageous. But I’m simply repeating what my priest-professor once said in a Catholic University philosophy class: The only way you can be compelled to do anything is if someone physically picks you up and makes you do it. Otherwise everything is coercion, and the success of coercion always correlates to the strength of the will.

“Social networks, computing power allow individuals, groups 2 redress balance of power btw them & institutions of Govt. Trend will continue.” For much of human history, government, once established–even democratically, began to accrete to itself more and more power, in many cases, particularly with 20th-century authoritarian regimes, creating effective monopolies of power. Today, the balance of power is sliding rather
inelegantly but joyfully away from government and toward the Socials, the people and the groups they form. We are only seeing the start of a dynamic that will affect all institutions, even democratic ones and private businesses, that have allowed their actions to wander away from their popular mandates or customers.

“In a sense Govt laws and regulations are like the terms and agreements u receive when u install new software..cept u really can NOT ACCEPT.” As I wrote these tweets I was reminded of the Terms and Agreements you never can read–I mean really who would have the time and power of concentration?–but nevertheless must default accept to install new software. When we join a group we accept similar terms and agreements, except the ones written down are supplemented by unwritten ones you figure out yourself through trial and error, like playing a giant game of Myst. Demonstrations and popular uprisings are not unlike mass selections of the “I do not accept” and “I do not agree” options. To function better as societies, we need to make the “I do not accept”option much less traumatic–by the way, software developers need to do the same for this step to become meaningful again in software deployment. Government and business engagement in social activities and networks and their willingness to adjust in real time and meaningful ways to feedback are the only ways to ease the trauma of rejection.

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Posted in Change, Democracy, Future Thinking, Government Performance, Nature of Federal Workers, Organizational Dynamics, Social Networks, Uncategorized

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You Feel the Earth Move Under Your Feet

Posted on February 2, 2011 | 5 Comments
You feel the sky come tumbling down.

EGYPT

Egypt is about much more than a popular uprising against a ruler who has stayed in power through what can only be described, charitably, as a corruption of the democratic process. Egypt is the most compelling example to date of how the physics of human society are being rewritten. In much the same way that Quantum Physics turned Classical Physics on its head, the twin revolutions of information and connectivity are turning society upside down or perhaps better put, every which way and loose. 

The fact that Egypt, the society political scientists always marveled at for its stability even in the face of daily, accumulating disasters, is the country that’s exploded has concussed even the most loyal adherents of the Status Quo. When the Tunisian regime fell you could discount it as the kind of thing that happens to small countries, even the Colored Revolutions of the former Soviet Union didn’t really capture the elite’s attention, because in these revolutions you often were replacing one elite-based power construct with another. (And this might still happen to Egypt, by the way.)

But Egypt seems different right now.

And everyone should be paying attention. Not just the political scientists, the national security experts in their dark suits reciting by rote the laws of classical society, the intelligence agencies. Everyone should be paying attention, particularly anyone supposedly in charge of an organization of any kind. Steve Denning today writes a blistering post on what the dynamics behind Egypt mean for American business leaders. There’s very little I can add but these two points:

  • The history of the world has been dominated by the machinations of men, and they’ve usually been men, making secret deals in backrooms. Transparency and Collaboration are destroying the backrooms of all institutions. Open, dynamic forces that carry with them their own advantages and disadvantages will take their place. Start adjusting now.
  • All institutions of any age are disconnected from this powerful dynamic. Their survival depends entirely on how quickly they adjust to it. Time grows short.

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Posted in Change, Collaboration, Democracy, Foreign Affairs, Future Thinking, Government Performance, Intelligence, Internet, Leadership, linkedin, Social Networks

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What To Say about Wikileaks

Posted on December 7, 2010 | 6 Comments

Now that Clay Shirkey has posted the following on Wikileaks, there’s very little left for me to say. Shirky expresses I hope the discomfort of many when they read of otherwise wise individuals embracing the idea of extralegal action against Wikileaks (including thinly veiled threats of violence.) Are people nuts?

So I’ll restrict my comments to some thoughts about how the Wikileaks/open internet controversy appears to me to be part of the next big battle in the millenia-long war over the proper relationship between government and society.  When I was a kid in college, some 35 years ago, I came to hope that government is in essence a temporary construct, a necessary evil. Humans need to cooperate on a whole host of transactions to make living with each other more pleasant, particularly as we clumped into larger and larger groups, and for millenia we’ve decided to hand over day-to day responsibility for this management function to something we call government. Actually we didn’t quite always hand it over; in the beginning some people or institutions such as warriors, priests, or religions actually just kind of grabbed the power and the populations essentially acquiesced. But even before the ancient Greeks, some communities were trying to figure out ways to handle these transactions and resolve differences in ways that didn’t require the creation of a permanent governing class, which unfortunately throughout history has tended to acquire a PERSONALITY OF ITS OWN, and, darn it, not always a very pleasant one.

So for all my adult life, I’ve been kind of a practical libertarian in the sense I always thought government was a lamentable but unavoidable fact of the human condition. (Along with this conviction, is the related view that the worst characteristic of humans is the desire to control others–the conviction that “I know the best way forward and you’re going to follow me or else.” (I’m afraid, based on admittedly incomplete knowledge, that Julian Assange suffers this all-too-common affliction) That’s why I tweeted the other day that the people I most admire in history have been those with radical goals who adopted moderate tactics. It’s always seemed to me that your pursuit of change always has to leave open the possibility you might be wrong and/or that better ideas exist. Going a little bit more slowly than your ardent followers would want is one way of accommodating that possibility.)

But back to imagining a good world with minimal Government. In the last ten years or so,  the internet revolution, the ability to link millions across the globe in essentially peaceful dialogue (Twitter) got me to hoping  we might eventually think our way through to a self-organizing planet. Woohoo!! Now there are lots of problems, not the least of which is the “I’m right, you’re wrong”, the “I’m better, you’re not”, and the “We’re together, you’re the ‘other’” pathologies that plague the planet. I know, I know, but, gosh, a Puerto Rican can hope.

This revolution underway is not, of course, the first global revolution against previous concepts of government. The Age of Enlightenment marked by the American and French Revolutions, essentially discredited the “divine right of kings” concept of government.  And the collapse of the remaining aristocracies at the beginning of the last century brought down the idea that only a particular, genetically-defined group of people could serve as the governing class. (I know this is a distorted thumbnail view of history, I’m leaving out all the really thrilling economic bits, for example, not to mention the cultural dimension, but I’m already at 580 words…)

And so the Wikileaks controversy is unfortunately part of the next battle in this effort to define the relationship between government and society. What’s at stake in this battle is the idea that governments require secrecy and control of information to protect its citizens and that there are a lot of things that citizens just don’t need to know. Many people are arguing against this concept, including many politicians who are winning elections based on the call for more open and transparent government. Many existing governments  in power, in fact, are demanding that other governments be more open.

Now, unfortunately, I don’t think Wikileaks is a particularly good ally to have in this battle, because it is taking an absolutist position–nothing needs to be secret –and because it is increasingly clear it’s agenda is not really about open government and transparency. Before its most recent leaks, most advocates of open government probably viewed Wikileaks much in the same way Winston Churchill viewed Josef Stalin during World War II; now advocates of open government and transparency need to be clear as to whether they want Wikileaks to represent their goals and vision. I don’t.

But that doesn’t mean I completely support how governments are reacting. One of the lessons I’ve learned in life is that when something unfortunate happens, it is difficult to contain the damage; lots of other suboptimal consequences follow. Eventually we will navigate  through this period and come to a better understanding and an agreement between government and the governed as to what is appropriate transparency. I suspect this transparency will be much greater than most members of the governing class can imagine today. And it will be a necessary precondition for much greater social self-organization and much smaller and less secret government.

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Posted in Change, Collaboration, Democracy, Future Thinking, Government Performance, linkedin, Social Networks

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Five Scary Thoughts for Halloween

Posted on October 31, 2010 | 3 Comments

Waiting for my first trick or treater gets me to thinking about some of the ideas floating around our society that I think are really, really scary. Here are my Top Five:

5. Why do you want to make your ideas public? Said just last night by a kind man who admitted he never had visited a blog (which is pretty easy for him to not do as he does not own a computer.) Now this individual is also quite educated and reasonable, but I could tell as I described blogging and tweeting to him that he could not comprehend why people would see any benefit in sharing ideas as broadly and as often as possible. Given the difficulty and complexity of the problems facing our species right now, I see no alternative but to be part of the Great Insight Stream, from each according to his abilities, to each according to her needs. (said tongue in cheek.)

4. A great leader makes decisions quickly and never compromises. Oy!! Who came up with such a ridiculous notion? Maybe somewhere there is still an organization that can afford leadership by gut instinct and ideology (more on that later), but I’m not hearing too many success stories these days along those lines. Even an NFL quarterback needs to read the defense, work through his progressions, and make the right decision, which is often a compromise from his first choice.

3. I have the right to be invisible . OK, I admit you probably haven’t heard anyone say this directly, but if you listen carefully this is exactly the argument some people are making when they claim the right to privacy. If you think about it, most if not all of our actions have always been visible, but only to that limited number of people who could “see” what we were doing at any given time or place. If any of us did something criminal, the authorities would then go look for those witnesses who could testify to what they had seen. For the most part, today’s technologies don’t make activities more visible but they do reliably make a record of ALL visible activities; the digital record acts as the new witness. I myself am not sure where to draw the line here; some type of consensus will emerge. But I think we need to be clear that the right to privacy does not mean the right to be invisible.

2. If you’re a progressive, you believe in big government. Aaargh!! I consider myself a progressive because I believe humans have a lot of upside potential and as we collaborate and share more knowledge we will find better ways of doing just about everything. This does not mean, however, that I believe government has to do most of the heavy lifting. In fact, I fully expect Government to be one of the things we will find a better way of doing.

1. The US will become stronger if it returns to the past. It pains me that this even needs to be argued, but there you have it. Its funny how organizations in trouble and societies that become less confident revert to the same argument: we need to return to the principles of our glory days and just execute them better. Please, someone, show me one example where this strategy has actually worked. Deterioration in our competitive postures doesn’t occur because we’ve abandoned our principles; it happens mostly because the environment around us is changing. Ideologically-based attachment to old ideas is the greatest sin of politics.

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Posted in Change, Democracy, Government Performance, Internet, Leadership, linkedin

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What the Tea Party and Evolutionary Theory have in Common

Posted on October 12, 2010 | 4 Comments

The other day I read two interesting articles in the 14 October NY Review of Books. One was a review by H. Allen Orr of The Price of Altruism: George Price and the Search for the Origins of Kindness; the other was a review of Amartya Sen’s The Idea of Justice by Samuel Freeman. (Unfortunately both pieces are behind the pay wall but the links get you  to the first few paragraphs of each.) The Price of Altruism explores the fascinating but tragic life of George Price who at one point set out to explain how creatures could exhibit altruism even when such behavior defied that predicted by the theory of evolution, specifically natural selection. As the reviewer notes, Darwin himself understood that altruistic behavior was not well-explained by the dynamic of natural selection. “How could natural selection promote or even allow behavior that is costly to the individual that performs it but that benefits someone else?”  George Price developed mathematical equations in the last century that essentially could be said to prove that natural selection WITHIN a group favors selfishness but that natural selection AMONG groups would favor altruistic behavior. “Groups including many cooperative individuals will do better, as a group, than those including many uncooperative individuals.”

So, you’re probably wondering what any of this has to do with the Tea Party. For that we have to turn to the book The Idea of Justice. (unlike the first book, I’ve actually been reading The Idea of Justice and am about halfway through.) In the book Amartya Sen explains how a just society and a fair society are not really the same thing. As he uses the word, a just society would be one that maximizes the overall potential of the people in that society, even though this maximization might result in certain individuals not being able to make the best use of their personal capabilities. (Think here of governments that impose progressive tax policies.) A society that was fair to individuals, i.e. allowed each individual unfettered ability to reap the gains of his or her capabilities, would, on the other hand, almost certainly not be just. (I’m paraphrasing Sen’s much more complicated argument.) It is also interesting to contemplate which of the two societies would be optimal based on some impartial standard, if such existed. Would the fair or just society come closer to approaching the ideal?

So this got me to thinking about the Tea Party. The Tea Party Movement’s emphasis on minimal government interference with individual lives and choices (except of course for homosexuals and women) is in essence an expression of pure Natural Selection as a Governance Philosophy. The philosophy of the Tea Party Movement supports a fair society above a just one. Which strikes me as somewhat odd, given that the majority of Tea Party supporters, judging by their candidates, oppose the unchallenged teaching of evolution. My guess is that the average member of the Tea Party movement would either assert that the “natural selection” society would be the best possible or just not be interested at all in the concept of a best society–just some nutty, socialist thinking that.

It’s an interesting question to ponder, or at least I find it interesting. What should we strive for? Our maximum individual fulfillment or the maximum betterment of our group, by which I mean humanity. One would hope the two are not often in conflict, but I know that is not the case. Isn’t this in fact the fundamental question in political life?

So why is it that it’s never discussed?

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Posted in Democracy, Government Performance

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Has Twitter Eaten My Brain? (Lesson 22)

Posted on August 2, 2010 | 1 Comment

It’s been more than a month since I wrote a blog post. Reasons:

1. I’ve started doing some hours as a consultant, so most of my pleasant “thinking and writing mornings” have disappeared. I need to develop a new routine.

2. I’m getting ready for a vacation to southern Africa. I have two more nights of good sleep left before it’s wheels up, and stay tuned to this space for pictures and reports of what we hope will be excellent adventures. My interest in the world has many antecedents, but one in particular was the show Discovery that ABC aired in the 60s and 70s as part of its weekend children’s programming. Perhaps some of you remember it as well? Hearing the jazzy score after four decades is Proustian in its effect.

3. I haven’t had anything to say that I couldn’t say in 140 characters or less. Is this scary? I can’t quite decide myself, but generally I quite like the discipline of having to convey ideas in short, digestible snippets, although admittedly the “telegraph” language and spelling used in twitter just seems to confuse/annoy some people.

I keep a list of topics, ideas I might want to blog about, but none of them seemed worthy of an entire posting.

  • On Diversity. One of the ways I can tell that Latinos haven’t really made it into corporate America yet is how easy it is to use my surname, straight and unadulterated, as a userid on business-oriented websites. On the Harvard Business Review website, I was able to walk right in as “camedina”. At the CIA I was just plain “medina”. No medina25, no convoluted acronyms. Medina is a pretty common Spanish surname; according to About.com it ranks 30th in frequency of use in Spanish-speaking countries. (In the US the 30th most common surname is King.)  The About.com list of 100 most common US surnames makes for good perusing. The two most common Spanish surnames in the US are Garcia and Martinez, which come in at 18 and 19, with Rodriguez just outside of the top 20.
  • More on Diversity. There have been some comments on my post from a few weeks ago on the essential Latino heritage of the US. I’ve really no interest in argument, because I’ve learned over the years that debate never really seems to change most people’s views. I’ve been struck recently, however, by the dynamic impact that new waves of immigrants are having on US society.  For example, the south Asian, specifically Indian, contribution to the US economy cannot be overestimated. I’ve read estimates that upwards of 25% of Silicon Valley startups are Indian-run firms. Personally, I think the most prosperous future economic scenario for the US is decidedly multicultural.
  • On the Difference between Government and Private Industry. As I dip a toe or two into work outside of government, my first impression is that the two are more similar than not. Both probably have about the same proportion of good/dumb ideas and competent/incompetent staff. The key advantage for private industry, however, appears to be that it can kill bad ideas/projects a lot more easily than the federal government seems to be able to.
  • Lesson 22 from a CIA manager: Be clear about what kind of management problem you’re facing. Sure, there are many sticky situations the artful manager can unstick, but be careful to diagnose problems correctly. There is a whole set of problems that managers can never solve. They can only be solved by the passage of time (and generations). Many of these can only be managed like some kind of chronic illness. The Arab-Israeli dispute comes to mind, for example. Really difficult people are also likely to “outclass” you. Remember, you will only spend at best a few years with this individual who suffers from really difficult emotional issues or pathologies. My motto was: If your parents weren’t able to correct your behavior, there’s very little chance I ever will.

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Posted in Diversity, Government Performance, Leadership, linkedin, Multiculturalism, Nature of Federal Workers, Organizational Dynamics

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